Frequently Asked Questions about Post-it Digital Notes.

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Question 1.
What operating systems will the Post-it® Digital Notes run on?

The Post-it® Digital Notes software is compatible with Microsoft Windows 2000, XP, and Vista operating systems (32 or 64-bit versions).

Question 2.
Where can I download the latest updates to Post-it® Digital Notes?

You can download the latest updates from our update page: http://www.3m.com/digitalnotes

Please note, if you are a Post-it® Software Notes version 3.1 (or earlier) or a Post-it® Digital Notes version 4.1 (or earlier) user, this is not a free upgrade. This new version will provide you with a 30-day free trial. After the 30-day trial period, you will be required to purchase the product.

Question 3.
Can I install the program on more than one computer?

Yes, you may install the Trial version on as many computers as you please. The trial version will run for thirty (30) days. After the thirty (30) day trial period, each computer that the Post-it® Digital Notes software is installed on will need to be purchased in order to continue using the software. Post-it® Digital Notes can be purchased by following this link http://www.3m.com/digitalnotes.

Question 4.
Is there a way to hide the Desktop Dispenser?

Yes, click on the Desktop Dispenser button and choose Tools. On the pop-up menu, choose Preferences... Then choose the Miscellaneous tab and look for the Notepad Display section. If you choose Taskbar notification area only it will hide the Desktop Dispenser.

Question 5.
How can I disable the splash screen that appears every time Post-it® Digital Notes starts up?

Click on the Desktop Dispenser button and choose Tools. On the pop-up menu, choose Preferences... Then from the General tab uncheck the Show 'About Post-it Digital Notes' picture during startup checkbox.

Question 6.
How can I make the program not start up automatically when I start Windows?

Remove the Post-it® Digital Notes shortcut from your StartUp folder. Click the Start button on the Taskbar. Choose Programs, then Startup. Right-click on the Post-it® Digital Notes entry. From the pop-up menu select Delete. Select Yes on the Confirm Shortcut Delete dialog. Remember that Post-it® Digital Notes will not alert you about alarms and you will not receive Subscription Notes if the application is not running.

Question 7.
How can I backup my notes?

Notes and memoboards are stored in the file PDNDB. It is recommended that if you store important information in your notes, you should include PDNDB in your routine system backups.

Windows XP:
This file is located at C:\Documents and Settings\<username>\Application Data\3M\PDNotes.

Windows Vista:
This file is located at C:\Users\<username>\AppData\Roaming\3M\PDNotes.

Question 8.
Can I change the default font and settings for new notes?

Yes. Click on the Desktop Dispenser button and choose Tools. (Alternatively, you can right-click on the yellow note icon in the taskbar and choose Tools.) On the pop-up menu, choose Preferences... Then click on the Default Note Settings tab. In the box marked Post-it® Digital Note Settings, you may set the font face, font size and note color of new notes.

Also, default note settings can be changed by using note templates. Create a note template with the font and settings you would like, then set that template to be the default note for dispensing. For more information on creating a note template, please view the program help under "Templates".

Question 9.
I have lots of notes on my desktop—how can I make them take up less desktop space?

There are three ways to clean up your desktop of notes: 1) you can Minimize your notes, 2) Hide your notes or 3) move them to a Memoboard.

Minimize a note by double-clicking the Note button at the top left corner of the note. You can also select the Minimize option from the Note toolbar. Click the note button at the top left corner of the note to display the Note toolbar. Next select the Note tab and select the Minimize Note button. The note can be restored by double-clicking the minimized note. Optionally, the minimized note can be restored by right-clicking on the minimized note and selecting Restore from the pop-up menu.
Hide all of your notes in one command by selecting the Hide All Desktop Notes option from the Tools button on the Desktop Dispenser menu. The notes can be restored either by clicking on the Desktop Dispenser icon (as if for a new note) or by selecting Restore Desktop Notes from the Tools button on the Desktop Dispenser menu.
Alternatively, you can keep your notes in Memoboards and display them whenever you want.

Question 10.
Why aren't my sounds playing?

Make sure you have Play sounds checked in your Preferences, on the Miscellaneous tab. You get to your Preferences by selecting the Tools button on the Desktop Dispenser menu. If this checkbox is not enabled, then your computer is not currently set up to play sounds. You may need to install a sound card or enable sounds on your system.

Make sure you have a .wav file assigned to actions in the Windows Sounds Control Panel. You can open this control panel through your operating system, or by clicking on the Select sounds button on the Miscellaneous tab on the Preferences dialog.

Question 11.
When I use a note near the bottom of my screen, the bottom of the note can auto-grow below the screen. How can I resize it smaller without having to move the note up?

Double-click the move area (top area) of the note a couple of times. (The first time will size the note to fit the text, the second time will make the note about 1 line high.)

Question 12.
How do I uninstall Post-it® Digital Notes?

Windows XP:
First, exit the application. Then go to the Windows Add/Remove Programs section of the Control Panel. Select Post-it® Digital Notes and click the Add/Remove button.

Windows Vista:
First, exit the application. Then go to the Windows Programs and Features section of the Control Panel. Select Post-it® Digital Notes and click the Uninstall button.

Question 13.
Why isn't there a Macintosh® or Linux version of Post-it® Digital Notes?

After taking a look at the current PC market and listening to what computer users wanted from Post-it® brand software, we chose to introduce the product for the Windows® operating system at this time. We recognize the importance of the other platforms and are exploring opportunities to develop products for all of the Post-it® Note fans out there.

Question 14.
Where can I buy the 4" X 6" Post-it® Picture Paper?

You can find out more about this by visiting the website and the Where to Buy page.

Question 15.
How can I add a picture to my note?

Yes, there are several ways to add a picture to a note:

Drag and drop a picture from another application onto a note.
Select a note and then Paste a previously copied picture from the clipboard.
Click the Add/Replace Picture button from the Note toolbar in Note Properties.

Note: Only one picture can be placed in a note, and it will always be at the top of the note.

For more information on working with pictures in notes, please view the program help under Pictures in Notes.

Question 16.
Can I resize my picture?

Yes, click on the button on the upper left-hand corner of the note to display the Note toolbar. Next, select the Note tab. Lastly, select the Resize Picture button. This will put the picture into resize mode. Drag the handles placed around the edge of the picture to resize. To exit the resize mode, click the Resize Picture button on the Note toolbar.

Alternatively, enter the resize mode by right-clicking on the picture. From the pop-up menu select Resize. To exit the resize mode, right-click on the picture and select Resize again.

Question 17.
Can I crop my picture?

Yes, click on the button on the upper left-hand corner of the note to display the Note toolbar. Next, select the Note tab. Lastly, select the Crop Picture button. This will put the picture into crop mode. Drag the handles placed around the edge of the picture to resize. To exit the crop mode, click the Crop Picture button on the Note toolbar.

Alternatively, enter the crop mode by right-clicking on the picture. From the pop-up menu select Crop. To exit the crop mode, right-click on the picture and select Crop again.

Question 18.
Can I rotate my picture?

Yes, click on the button on the upper left-hand corner of the note to display the Note toolbar. Next, select the Note tab and then select the Rotate Picture button. From the pop-up menu, select the direction to rotate your picture.

Alternatively, right-click on the picture. From the pop-up menu select Rotate and then the direction to rotate your picture

Questions about Memoboards

Question 1.
I only have one tab on my memoboard—can I hide the tab?

Yes. Right-click on the tab or corkboard and select Hide Tab from the pop-up menu. To restore the tab, right-click on the corkboard and select Show Tab from the pop-up menu.

Questions about Note Subscriptions

Question 1.
How do I check that my subscription is working?

Go to the Subscription tab on the Preferences dialog. Select the site that you are curious about and click on the Subscription Info button. The Check for notes now button will attempt to get you a note; if the server is not available, you will get an error message.

Question 2.
How do I unsubscribe from a subscription website?

Click on the Desktop Dispenser button and choose Tools. On the pop-up menu, choose Preferences... then select the Subscription tab. Highlight the subscription website you would like to remove and click on the Remove Subscription button.

Question 3.
How do I receive subscription notes when I access the Internet through a proxy server?

If you use a proxy server for Internet access, you must enter the address and port of the server in the Subscription tab on the Preferences dialog. (If your default browser is Internet Explorer, select Always use proxy settings from Internet Explorer. In most cases this will provide the correct settings.) Verify that you are correctly configured by clicking on the Test Settings button. Consult with your network administrator for the correct settings.

Questions about Bookmark Notes

Question 1.
Only one image is appearing on the Bookmark Note.

Currently, only one image can be created on a Bookmark Note.

Question 2.
Some images are not being created on the note.

Post-it® Digital Notes supports many Internet based image formats. If you find an image that is not supported, please send us a link to the page and a description of which image is not being displayed and we will address the issue in a future release.

Question 3.
The Bookmark feature is not working within my web browser.

The Bookmark feature is currently only supported within the Microsoft Internet Explorer® internet browser.

Question 4.
When creating Bookmark notes in Windows Vista® operating system, I continually get a message asking to allow access to the clipboard.

This message can be disabled from within Internet Explorer® browser. From the Internet Explore® menu bar, navigate to Tools-->Internet Options-->Security tab. Next, select "Internet" from the list of zones, then click the "Custom level..." button. Scroll down the list to the "Scripting" section and enable the "Allow programmatic clipboard access". Lastly, click the "OK" button to complete the change.

Question 5

I can't find the answer to my question. Who can I ask?

You can contact Post-it® Digital Notes support for further assistance.

Microsoft, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

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